Refund and Cancellation

  1. CANCELLATION BEFORE SHIPMENT

If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on info@zerogravityindia.co.in or call us on +91 9891675675

In such cases, the order will be canceled and the money will be refunded to you within 24-48 business hours after the cancellation request.

  1. CANCELLATION PAST SHIPMENT

If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our Customer Support team oninfo@zerogravityindia.co.in

In case you have canceled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly do not accept the delivery of the order.

Once we receive the product(s) back and verify its packaging/condition, we will refund your money within 24-48 business hours.

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